rabje's Privacy Policy

This Privacy Policy ("Policy") is issued by the rabje platform ("we", "our", "rabje"). When you use our website rabje.cam, register, or use our services, you are considered to have agreed to the terms of this Policy. We place the highest importance on your privacy and are always committed to protecting your personal information.

This Policy has been prepared specifically for users in Bangladesh. Here we describe in detail what information is collected, why it is collected, how it is kept secure, and what your rights are.

Scope and Purpose of Data Collection

To create an account on the rabje platform and provide our services, we may collect the following types of personal information.

1.1 Information You Provide Directly

When you register or contact us, you provide the following information yourself:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Payment method details (bKash, Nagad, Rocket, Upay account numbers — only the necessary portions)
• Documents submitted for identity verification (if applicable)

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically through technical means:

• IP address and device identifier information
• Browser type, operating system, and device type
• Time of site access, page visit sequence, and session duration
• Information collected through cookies and similar tracking technologies
• Server-level information stored in log files

1.3 Purpose of Data Collection

rabje uses your information only for the following legitimate purposes:

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Detecting fraudulent activity and ensuring security
• Age verification — ensuring services are provided only to those aged 21 or above
• Managing customer support and live chat services
• Applying responsible gaming guidelines
• Improving the platform experience

Cookies and Tracking Technology

Our website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on future visits.

2.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Used to analyze platform usage and improve our services.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may cause some platform features to not work properly.

Data Protection Measures

rabje applies industry-standard technical and administrative measures to protect your personal information. Our security framework is as follows:

3.1 Technical Protection

• SSL encryption — all data transmissions are encrypted
• Data at rest is protected with 256-bit AES encryption
• Servers are protected by firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments are conducted
• Two-factor authentication (2FA) is supported

3.2 Administrative Protection

• Only authorized personnel have access to personal information
• All staff receive privacy training
• Data access logs are maintained and reviewed regularly
• An immediate response plan is in place in the event of a data breach

Although we apply the highest security measures, no party can guarantee 100% security when transmitting information over the internet. We therefore ask you to keep your account password confidential and not share it with anyone.

Sharing Your Information with Third Parties

rabje does not sell your personal information and does not share it with third parties for marketing purposes. However, limited sharing may be necessary in certain circumstances:

4.1 Service Providers

We work with trusted third-party service providers who carry out specific functions on our behalf. These include payment processing (bKash, Nagad, Rocket, Upay), gaming software providers, and cybersecurity firms. These service providers are given access only to the information necessary to perform their duties and are required to comply with our privacy standards.

4.2 Legal Obligations

In the case of a court order, government investigation, or other legal obligation, we may be required to share relevant information with the relevant authorities.

4.3 Fraud Prevention

Limited information may be shared with security partners for the purpose of detecting and preventing fraudulent activity in order to protect your account or other users.

Data Retention Period

We retain your personal information only for as long as necessary. Retention periods are determined according to the following policy:

• Active account data: retained for the entire duration the account remains active.
• Closed account data: may be retained after account closure for the period required by legal obligations.
• Transaction records: retained for the period required for financial and legal purposes.
• Customer service communications: retained for a limited period to improve service quality.

Once the retention period ends, data is securely deleted or anonymized.

Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Right to Access Information

You may request a copy of the information we hold about you at any time. We will fulfill this request within a reasonable time.

6.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. To do so, please make a request through your account settings or our support team.

6.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations, ongoing disputes, or other legitimate reasons.

6.4 Right to Opt Out of Marketing Communications

You may unsubscribe from our promotional emails at any time. However, transaction-related and account security messages cannot be stopped as they are part of the service.

6.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team via live chat or email. We will process your request as quickly as possible after verifying your identity.

Minors and Age Verification

rabje's services are for those aged 21 or above only. We do not knowingly collect personal information from anyone under the age of 21 or allow them to create an account.

Age is verified at the time of registration. If we become aware that a user is under the age of 21, their account will be closed immediately and the related information will be deleted.

If you believe that a minor has opened an account on our platform, please notify our support team immediately.

International Data Transfers

Our servers and third-party service providers may be located outside Bangladesh. In such cases, your information may be transferred across international borders.

We ensure that these transfers are carried out in a secure manner and that privacy protection obligations are imposed on each third party through contractual agreements.

External Links and Third Parties

Our platform may contain content from gaming software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, and Microgaming. These third parties have their own privacy policies and we are not responsible for how your information is handled on their platforms.

We advise you to read the privacy policy of any third-party service before using it.

Changes to the Policy

rabje may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through a notification on the platform.

If you continue to use the platform after the updated policy is published, you will be considered to have agreed to the updated policy. We therefore advise you to visit this page regularly.

The date this Policy was last effective is stated at the top of the page.